At MockExam.bd, we are committed to protecting the privacy and security of our students and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://www.mockexam.bd/] and use our educational services.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). This includes:
Account Information: Name, email address, phone number, and password when you register for an account.
Academic Data: Your current curriculum (Cambridge/Edexcel), subjects of interest (e.g., Physics, Chemistry, Biology, Maths, etc.), and the mock exam scripts you upload for checking.
Transaction Data: Details about the O & A Level Study Notes or formula booklets you purchase, and records of payments made via local gateways (bKash, Nagad, etc.). Note: We do not store full credit card numbers or sensitive PINs on our servers.
Technical Data: IP address, browser type, and usage patterns collected through cookies to improve your browsing experience.
2. How We Use Your Information
We use the collected data to provide a personalized educational experience, specifically to:
Deliver digital “softcopy” notes and formula booklets to your account.
Process and grade your submissions for Mock Exam and Checking in Bangladesh.
Send order confirmations, updates on your checking status, and academic newsletters.
Improve our website functionality and offer resources tailored to your specific O & A Level subjects.
Prevent fraudulent downloads or unauthorized sharing of our proprietary study materials.
3. Data Retention and Script Handling
Mock Exam Scripts: Any exam scripts you upload for checking are stored securely. Once the checking process is complete and the feedback is delivered, we retain the scripts for a limited period [e.g., 6 months] for your review before they are archived or deleted.
Account Data: We retain your account information as long as your account is active to provide you with ongoing access to your purchased digital resources.
4. Sharing of Information
We do not sell or rent your personal information to third parties. We only share information with:
Our Examiners: Qualified subject experts who require access to your mock exam scripts to provide grading and feedback.
Service Providers: Trusted third-party vendors who assist in website hosting and payment processing (subject to strict confidentiality agreements).
Legal Requirements: If required by the laws of Bangladesh or to protect our intellectual property rights.
5. Cookies and Tracking Technologies
MockExam.bd uses cookies to remember your login session and track which resources are most popular. You can choose to disable cookies through your browser settings, though this may limit your ability to access certain features of the site.
6. Security of Your Data
We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. Your Rights
As a user of MockExam.bd, you have the right to:
Access the personal information we hold about you.
Request the correction of inaccurate data.
Request the deletion of your account and associated data (subject to certain legal/transactional retention requirements).
Opt-out of marketing communications at any time.
8. Third-Party Links
Our site may contain links to external educational resources or board websites (like Cambridge or Edexcel). We are not responsible for the privacy practices or content of these third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. We will notify you of any significant changes by posting the new policy on this page and updating the “Effective Date.”
10. Contact Us
If you have questions or concerns regarding this Privacy Policy or how your data is handled for Mock Exam and Checking in Bangladesh, please reach out to us:
Email: info@mockexam.bd
Website: www.mockexam.bd
Location: Dhaka, Bangladesh